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	<title>Comments on: RTFM</title>
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	<link>http://jonathanlewis.wordpress.com/2011/07/12/rtfm/</link>
	<description>Just another Oracle weblog</description>
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		<title>By: Jonathan Lewis</title>
		<link>http://jonathanlewis.wordpress.com/2011/07/12/rtfm/#comment-41066</link>
		<dc:creator><![CDATA[Jonathan Lewis]]></dc:creator>
		<pubDate>Mon, 25 Jul 2011 08:02:36 +0000</pubDate>
		<guid isPermaLink="false">http://jonathanlewis.wordpress.com/?p=6074#comment-41066</guid>
		<description><![CDATA[Daryl,

Unfortunately, books don&#039;t really help much. The missing ingredient is the ability (or willingness) to say &quot;I don&#039;t understand this, what am I missing&quot;, followed by a second reading to find the missing bit.

On the other hand, books can help because of their physical presence - if you don&#039;t understand the page on the screen you just hit &quot;back&quot; and the next link on the google list of results.  If you&#039;re holding a book you might read the page again.]]></description>
		<content:encoded><![CDATA[<p>Daryl,</p>
<p>Unfortunately, books don&#8217;t really help much. The missing ingredient is the ability (or willingness) to say &#8220;I don&#8217;t understand this, what am I missing&#8221;, followed by a second reading to find the missing bit.</p>
<p>On the other hand, books can help because of their physical presence &#8211; if you don&#8217;t understand the page on the screen you just hit &#8220;back&#8221; and the next link on the google list of results.  If you&#8217;re holding a book you might read the page again.</p>
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		<title>By: Jonathan Lewis</title>
		<link>http://jonathanlewis.wordpress.com/2011/07/12/rtfm/#comment-41065</link>
		<dc:creator><![CDATA[Jonathan Lewis]]></dc:creator>
		<pubDate>Mon, 25 Jul 2011 07:57:53 +0000</pubDate>
		<guid isPermaLink="false">http://jonathanlewis.wordpress.com/?p=6074#comment-41065</guid>
		<description><![CDATA[Uwe,

Your response would be perfectly reasonable if we were talking about someone asking questions about (say) the way in which a rollback generates redo. The manuals often tell you some basic mechanics, but omit important variations, get things wrong, and assume the reader already knows the basic answer. 

But  there is a point where you should ask yourself questions first, and think about what you are reading before you ask someone else to give you (yet another) pre-digested solution. I won&#039;t repeat the reply I made to Joel above.]]></description>
		<content:encoded><![CDATA[<p>Uwe,</p>
<p>Your response would be perfectly reasonable if we were talking about someone asking questions about (say) the way in which a rollback generates redo. The manuals often tell you some basic mechanics, but omit important variations, get things wrong, and assume the reader already knows the basic answer. </p>
<p>But  there is a point where you should ask yourself questions first, and think about what you are reading before you ask someone else to give you (yet another) pre-digested solution. I won&#8217;t repeat the reply I made to Joel above.</p>
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		<title>By: Jonathan Lewis</title>
		<link>http://jonathanlewis.wordpress.com/2011/07/12/rtfm/#comment-41064</link>
		<dc:creator><![CDATA[Jonathan Lewis]]></dc:creator>
		<pubDate>Mon, 25 Jul 2011 07:52:06 +0000</pubDate>
		<guid isPermaLink="false">http://jonathanlewis.wordpress.com/?p=6074#comment-41064</guid>
		<description><![CDATA[Joel,

The point comes where it&#039;s very hard to invent excuses for people - and as my post points out, this chap knew enough to query &lt;strong&gt;v$session_wait&lt;/strong&gt; and &lt;strong&gt;v$dba_data_files&lt;/strong&gt;. 

Even if he was told nothing but &quot;.. select distinct p1 ..&quot;, shouldn&#039;t he have done a &lt;b&gt;describe&lt;/b&gt; on these these views at some point ? If he won&#039;t do that little extra thinking what hope is there ?

If he&#039;s managed to search for an article that starts with: &quot;... reference note for the wait event ...&quot;, how come he can&#039;t ask himself what a wait event is, and if there are different types of wait event, and why &lt;strong&gt;v$session_wait &lt;/strong&gt;might, in some way, be recording a thing called an &quot;event&quot; rather than a &quot;wait&quot;. Again, without any sense of curiosity or ability to extrapolate, there is no hope.]]></description>
		<content:encoded><![CDATA[<p>Joel,</p>
<p>The point comes where it&#8217;s very hard to invent excuses for people &#8211; and as my post points out, this chap knew enough to query <strong>v$session_wait</strong> and <strong>v$dba_data_files</strong>. </p>
<p>Even if he was told nothing but &#8220;.. select distinct p1 ..&#8221;, shouldn&#8217;t he have done a <b>describe</b> on these these views at some point ? If he won&#8217;t do that little extra thinking what hope is there ?</p>
<p>If he&#8217;s managed to search for an article that starts with: &#8220;&#8230; reference note for the wait event &#8230;&#8221;, how come he can&#8217;t ask himself what a wait event is, and if there are different types of wait event, and why <strong>v$session_wait </strong>might, in some way, be recording a thing called an &#8220;event&#8221; rather than a &#8220;wait&#8221;. Again, without any sense of curiosity or ability to extrapolate, there is no hope.</p>
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		<title>By: rather not say ;o)</title>
		<link>http://jonathanlewis.wordpress.com/2011/07/12/rtfm/#comment-41040</link>
		<dc:creator><![CDATA[rather not say ;o)]]></dc:creator>
		<pubDate>Wed, 20 Jul 2011 11:53:45 +0000</pubDate>
		<guid isPermaLink="false">http://jonathanlewis.wordpress.com/?p=6074#comment-41040</guid>
		<description><![CDATA[On a broader note but on the same theme ... I dont mind such &#039;mistakes&#039; , goodness knows I make enough of them. But what really frustrates me is when you have told someone the same thing ( or v similar ) several times and they claim they understand and then come back as if they were completely new to the question or they inacurately quote you. I tend to find I start doubting myself about simple things as I cannot believe that they could get it wrong so many times and it must be me making a mistake. This has, I fear, led to me being less knowledgable than I could be. Im a want to &quot;do the effective thing efficiently&quot; kind of man. Right decisions done well, ONCE. Sadly, I get dragged down to the lowest common demoninator too often.]]></description>
		<content:encoded><![CDATA[<p>On a broader note but on the same theme &#8230; I dont mind such &#8216;mistakes&#8217; , goodness knows I make enough of them. But what really frustrates me is when you have told someone the same thing ( or v similar ) several times and they claim they understand and then come back as if they were completely new to the question or they inacurately quote you. I tend to find I start doubting myself about simple things as I cannot believe that they could get it wrong so many times and it must be me making a mistake. This has, I fear, led to me being less knowledgable than I could be. Im a want to &#8220;do the effective thing efficiently&#8221; kind of man. Right decisions done well, ONCE. Sadly, I get dragged down to the lowest common demoninator too often.</p>
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		<title>By: Uwe Hesse</title>
		<link>http://jonathanlewis.wordpress.com/2011/07/12/rtfm/#comment-41000</link>
		<dc:creator><![CDATA[Uwe Hesse]]></dc:creator>
		<pubDate>Fri, 15 Jul 2011 11:29:13 +0000</pubDate>
		<guid isPermaLink="false">http://jonathanlewis.wordpress.com/?p=6074#comment-41000</guid>
		<description><![CDATA[It is always temtping to answer any question with RTFM - in the end, almost everything is somewhere in the documentation.
We should take into account, though, that especially for newbies, the Oracle Online Documentation is quite overwhelming.
When you have a couple of years experience with Oracle, this looks much easier to you (dealing with the docs), because
you have a better understanding about how all the many things in Oracle fit together. We cannot expect this overview from newbies.]]></description>
		<content:encoded><![CDATA[<p>It is always temtping to answer any question with RTFM &#8211; in the end, almost everything is somewhere in the documentation.<br />
We should take into account, though, that especially for newbies, the Oracle Online Documentation is quite overwhelming.<br />
When you have a couple of years experience with Oracle, this looks much easier to you (dealing with the docs), because<br />
you have a better understanding about how all the many things in Oracle fit together. We cannot expect this overview from newbies.</p>
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		<title>By: Log Buffer #229, A Carnival of the Vanities for DBAs &#124; The Pythian Blog</title>
		<link>http://jonathanlewis.wordpress.com/2011/07/12/rtfm/#comment-40999</link>
		<dc:creator><![CDATA[Log Buffer #229, A Carnival of the Vanities for DBAs &#124; The Pythian Blog]]></dc:creator>
		<pubDate>Fri, 15 Jul 2011 10:46:52 +0000</pubDate>
		<guid isPermaLink="false">http://jonathanlewis.wordpress.com/?p=6074#comment-40999</guid>
		<description><![CDATA[[...] questions Jonathan Lewis see on the internet could be resolved by the simple expedient of looking at the information [...]]]></description>
		<content:encoded><![CDATA[<p>[...] questions Jonathan Lewis see on the internet could be resolved by the simple expedient of looking at the information [...]</p>
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		<title>By: dfitzjarrell</title>
		<link>http://jonathanlewis.wordpress.com/2011/07/12/rtfm/#comment-40988</link>
		<dc:creator><![CDATA[dfitzjarrell]]></dc:creator>
		<pubDate>Wed, 13 Jul 2011 16:33:47 +0000</pubDate>
		<guid isPermaLink="false">http://jonathanlewis.wordpress.com/?p=6074#comment-40988</guid>
		<description><![CDATA[I fear it&#039;s more of an issue of laziness in many cases; it&#039;s easier and less labor-intensive to simply ask the question and  hope someone decides to provide the answer rather than to expend the minimal effort to use google.com properly.  I am on several newsgroups and forums and I see a good number of people practically demanding answers and code based upon a simplistic and minimalist description of their &#039;problem&#039;; no coding attempts are posted so we know where the error originates thus we are left to guess at what the poster is doing.  In some of these cases when the post is given the usual response (&#039;this is in the manual, read it here ...&#039;, &#039;this information is available on google.com and here&#039;s how you use it ...&#039;) the poster is offended that he hasn&#039;t been spoon-fed the answer.  It may be a situation where &#039;instant gratification&#039; has become so ingrained in some areas of society that the notion of actually doing one&#039;s own work is a foreign concept.  It&#039;s a trend I don&#039;t like to see perpetuated but I can&#039;t see an end in sight in the foreseeable future.

The online community needs, in some cases, an attitude adjustment on the part of those interrogating those of us who take their free time and volunteer to help in these forums/newsgroups.  We shouldn&#039;t be spending time regurgitating the manuals for those too lazy to look up the information on their own; rather we&#039;re here to help those who have read the manuals, made the attempts at understanding and are still confused.

When I see &#039;partial&#039; questions asked I ask the OP to provide a more complete description of the task/problem; this should make them think through the issue so 

1 - they have a better understanding of what they are trying to do

and

2 -- they understand it enough to provide a usable explanation of the problem so others may assist them

Many times this fails and the poster moves on to other groups to litter them with the same partial interrogatory which does  nothing more than irritate the regulars of these groups who ask the same question I did and receive the same &#039;response&#039;.  Trolling for a &#039;friendly&#039; face in the online community (someone who will simply dish out an answer without asking further questions) is annoying and if that friendly face is found the &#039;answer&#039; provided may be horribly wrong for the situation at hand simply because the poster can&#039;t word his question clearly and the &#039;source&#039; simply spits out a response that, while technically correct, addresses none of the posters concerns because he or she can&#039;t divine them from the question offered.  A good tutorial on how to ask technical questions can be found here:

http://www.catb.org/~esr/faqs/smart-questions.html

Reading the above may curtail the plethora of incomplete questions and those whose answers are readily avaiable via any decent search engine.

Hope springs eternal.]]></description>
		<content:encoded><![CDATA[<p>I fear it&#8217;s more of an issue of laziness in many cases; it&#8217;s easier and less labor-intensive to simply ask the question and  hope someone decides to provide the answer rather than to expend the minimal effort to use google.com properly.  I am on several newsgroups and forums and I see a good number of people practically demanding answers and code based upon a simplistic and minimalist description of their &#8216;problem&#8217;; no coding attempts are posted so we know where the error originates thus we are left to guess at what the poster is doing.  In some of these cases when the post is given the usual response (&#8216;this is in the manual, read it here &#8230;&#8217;, &#8216;this information is available on google.com and here&#8217;s how you use it &#8230;&#8217;) the poster is offended that he hasn&#8217;t been spoon-fed the answer.  It may be a situation where &#8216;instant gratification&#8217; has become so ingrained in some areas of society that the notion of actually doing one&#8217;s own work is a foreign concept.  It&#8217;s a trend I don&#8217;t like to see perpetuated but I can&#8217;t see an end in sight in the foreseeable future.</p>
<p>The online community needs, in some cases, an attitude adjustment on the part of those interrogating those of us who take their free time and volunteer to help in these forums/newsgroups.  We shouldn&#8217;t be spending time regurgitating the manuals for those too lazy to look up the information on their own; rather we&#8217;re here to help those who have read the manuals, made the attempts at understanding and are still confused.</p>
<p>When I see &#8216;partial&#8217; questions asked I ask the OP to provide a more complete description of the task/problem; this should make them think through the issue so </p>
<p>1 &#8211; they have a better understanding of what they are trying to do</p>
<p>and</p>
<p>2 &#8212; they understand it enough to provide a usable explanation of the problem so others may assist them</p>
<p>Many times this fails and the poster moves on to other groups to litter them with the same partial interrogatory which does  nothing more than irritate the regulars of these groups who ask the same question I did and receive the same &#8216;response&#8217;.  Trolling for a &#8216;friendly&#8217; face in the online community (someone who will simply dish out an answer without asking further questions) is annoying and if that friendly face is found the &#8216;answer&#8217; provided may be horribly wrong for the situation at hand simply because the poster can&#8217;t word his question clearly and the &#8216;source&#8217; simply spits out a response that, while technically correct, addresses none of the posters concerns because he or she can&#8217;t divine them from the question offered.  A good tutorial on how to ask technical questions can be found here:</p>
<p><a href="http://www.catb.org/~esr/faqs/smart-questions.html" rel="nofollow">http://www.catb.org/~esr/faqs/smart-questions.html</a></p>
<p>Reading the above may curtail the plethora of incomplete questions and those whose answers are readily avaiable via any decent search engine.</p>
<p>Hope springs eternal.</p>
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		<title>By: Darryl Griffiths</title>
		<link>http://jonathanlewis.wordpress.com/2011/07/12/rtfm/#comment-40987</link>
		<dc:creator><![CDATA[Darryl Griffiths]]></dc:creator>
		<pubDate>Wed, 13 Jul 2011 11:47:25 +0000</pubDate>
		<guid isPermaLink="false">http://jonathanlewis.wordpress.com/?p=6074#comment-40987</guid>
		<description><![CDATA[Both points show the need to educate should be done through good old fashioned books.
Like yours ;-)  (not the old fashioned part).]]></description>
		<content:encoded><![CDATA[<p>Both points show the need to educate should be done through good old fashioned books.<br />
Like yours ;-)  (not the old fashioned part).</p>
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		<title>By: Amardeep Sidhu</title>
		<link>http://jonathanlewis.wordpress.com/2011/07/12/rtfm/#comment-40981</link>
		<dc:creator><![CDATA[Amardeep Sidhu]]></dc:creator>
		<pubDate>Tue, 12 Jul 2011 19:07:15 +0000</pubDate>
		<guid isPermaLink="false">http://jonathanlewis.wordpress.com/?p=6074#comment-40981</guid>
		<description><![CDATA[&lt;i&gt;RTFM I now interpret it as “read the firewalled manuals”.&lt;/i&gt;

hahhaa...that was super !!!]]></description>
		<content:encoded><![CDATA[<p><i>RTFM I now interpret it as “read the firewalled manuals”.</i></p>
<p>hahhaa&#8230;that was super !!!</p>
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		<title>By: jgarry</title>
		<link>http://jonathanlewis.wordpress.com/2011/07/12/rtfm/#comment-40980</link>
		<dc:creator><![CDATA[jgarry]]></dc:creator>
		<pubDate>Tue, 12 Jul 2011 18:58:15 +0000</pubDate>
		<guid isPermaLink="false">http://jonathanlewis.wordpress.com/?p=6074#comment-40980</guid>
		<description><![CDATA[What the person has missed is the significance of the event column in v$session_event.  So there is no problem, the person simply didn&#039;t know enough to query the view properly, which means no way to make the connection from the title or first line of the note.  I see a lot of poor answers in the communities, where someone says &quot;look at X&quot; without explaining the attributes of X.   Should any given person be expected to figure such things out on their own?  Surely yes if they are a DBA, not so much maybe if they aren&#039;t.  But every newbie is going to make mistakes, even experienced people can have brain farts (some of us more than others :-) , so many people are thrown into DBA work without proper training, and some people are just jumping in over their heads.  We can laugh up our sleeves, but really, some people do legitimately need to be shown what is in front of them.  Heck, even a notorious senior who always goes on about rtfm gave a polite reply recently, we can all learn from that.

We lead horses to water, and &lt;a href=&quot;http://muttscomics.com/strip.aspx?m=07&amp;d=10&amp;y=11&quot; rel=&quot;nofollow&quot;&gt;we make them drink&lt;/a&gt;.]]></description>
		<content:encoded><![CDATA[<p>What the person has missed is the significance of the event column in v$session_event.  So there is no problem, the person simply didn&#8217;t know enough to query the view properly, which means no way to make the connection from the title or first line of the note.  I see a lot of poor answers in the communities, where someone says &#8220;look at X&#8221; without explaining the attributes of X.   Should any given person be expected to figure such things out on their own?  Surely yes if they are a DBA, not so much maybe if they aren&#8217;t.  But every newbie is going to make mistakes, even experienced people can have brain farts (some of us more than others :-) , so many people are thrown into DBA work without proper training, and some people are just jumping in over their heads.  We can laugh up our sleeves, but really, some people do legitimately need to be shown what is in front of them.  Heck, even a notorious senior who always goes on about rtfm gave a polite reply recently, we can all learn from that.</p>
<p>We lead horses to water, and <a href="http://muttscomics.com/strip.aspx?m=07&amp;d=10&amp;y=11" rel="nofollow">we make them drink</a>.</p>
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